• SarahLou Events Ltd trading as Sarah-Lou’s Camper Booths and any employees
• Client: The person, organisation, company or other body hiring the goods as specified on the Booking Form
• Event date: The time and date of the event, confirmed by Sarah-Lou’s Camper Booths and noted on the Booking Form
• Booking Form: The form signed by, or on behalf of, the client and Sarah-Lou’s Camper Booths specifying details of the booking
• Day: A calendar day, unless specified otherwise
A booking is not confirmed until the client provides all details for the event, pays any costs outlined under ‘payments’ in these terms and conditions and receives confirmation of the booking from Sarah-Lou’s Camper Booths.
A non-refundable deposit of 50% of the booking cost is payable upon booking. The booking is not confirmed until the deposit is received by Sarah-Lou’s Camper Booths. The balance of the booking cost is payable 15 days before the client’s event. If the balance of the booking cost and the bond are not received more than 15 days before the event date the booking will be cancelled and the client will forfeit the deposit. If the client requests use of Sarah-Lou’s Camper Booths services in excess of the time noted on the Booking Agreement, this will be billed at £150 for each additional hour or part-hour.
Access, space and power requirements
The client shall ensure a safe and appropriate environment is provided for Melbourne Made Photo Booths to operate its equipment. The client must ensure:
• A space of 3m x 3m or more
• Access to 240v power within 5m of Sarah-Lou’s Camper Booths’ equipment
• All doorways and access paths are at least 80cm wide
Set up and pack up of the photo booth takes place outside the rental time. Set up takes approximately 15 minutes whilst pack up and removal takes approximately 30 minutes. We will arrive at the venue and start setting up 30 minutes before the booking time. If set up or removal is required earlier or later than the time you booked idle time may apply (£50 per hour). A survey of the event location may be required if Sarah-Lou’s Camper Booths does not believe the available space is suitable. This survey may incur an additional fee of £50. The client is responsible for paying any charges imposed by the venue or required to access the venue. These charges may include, but are not limited to, parking and electricity.
There must be parking available for our company vehicle, any associated costs will need to be met by the client. There must also be easy access to access and egress for our staff. Additional costs may be incurred should the attendant not have easy access to the venue.
Changes and cancellations
Requests for changes of the event date must be made at least 30 days before the original event date. A date change is subject to availability and receipt of a new Booking Form. Date changes will result in a £50.00 change fee. All cancellations will result in the client forfeiting the deposit. However, if Sarah-Lou’s Camper Booths is notified of cancellation more than 30 days before the event a credit to the value of the deposit will be provided, to use for any future booking made within 6 months of the date of cancellation. Cancellations made within 30 days of the event date will result in the client forfeiting all payments made to Sarah-Lou’s Camper Booths. The only exception is the bond, which will be returned to the client within 5 business days after the date of cancellation. Sarah-Lou’s Camper Booths can cancel any booking at any time. If Sarah-Lou’s Camper Booths decides to cancel a booking, all payments made will be refunded to the client.
Damage to equipment
In order to prevent damage to equipment, Sarah-Lou’s Camper Booths reserves the right to deny service to any person. If circumstances arise where a threat or implied threat of harm, damage or violence is posed to Sarah-Lou’s Camper Booths’ staff or equipment, we reserve the right to cease providing services. If the client is able to resolve the situation within 20 minutes Sarah-Lou’s Camper Booths will resume services. If the situation is unable to be resolved Sarah-Lou’s Camper Booths will not resume providing service and the client will not receive a refund. The attendant may also need to shut the photo booth down for a short time if more photo paper needs to be loaded. Any damage to Sarah-Lou’s Camper Booths equipment during the event, caused by the client, client’s guests or any other person in attendance at the event whether invited or not, will result in the client paying the cost for repair/replacement. This will be deducted from the client’s bond (If Applicable). The client is liable for extra costs if the cost to repair/replace is more than the bond.
Use of images
Upon accepting the terms and conditions the client thereby gives permission for all photos taken during the event to be used on Sarah-Lou’s Camper Booths website and other promotional material if required.
Sarah-Lou’s Camper Booths will not be held responsible for any circumstances outside their control. This includes, but is not limited to, fire, riot, civil commotion, accidents, acts of nature and equipment failure. If such circumstances arise all reasonable efforts will be made by Sarah-Lou’s Camper Booths to provide service or find a suitable replacement service. If this is not be possible the client will receive a refund of all payments received by Sarah-Lou’s Camper Booths for the booking. The client agrees that in all circumstances Sarah-Lou’s Camper Booths is only liable for the amount equal to the booking cost and not for indirect or consequential damages.